Billing and Terms and Conditions
1. Pricing and Payment
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Pricing: All prices listed on zellamall.com are in USD and include all applicable taxes. Prices are subject to change without prior notice. We strive to ensure that prices are accurate, but errors may occur. In such cases, we reserve the right to correct any pricing errors and cancel orders.
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Payment Methods: We accept payments through Shopify Payments, PayPal, Apple Pay, and Google Pay. All payments are processed securely, and your payment information is protected.
2. Order Confirmation
- Order Confirmation: Once you place an order on zellamall.com, you will receive an email confirmation with details of your purchase. This email serves as proof of your order and includes an order number.
3. Order Processing
- Processing Time: Orders typically take 2 to 4 business days to process before they are shipped. Please note that processing times may vary depending on product availability.
4. Shipping and Delivery
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Delivery Time: Our estimated delivery time is 6 to 8 business days from the date of shipment. However, please be aware that delivery times may vary based on your location and unforeseen circumstances.
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Free Worldwide Shipping: We offer free worldwide shipping on all orders placed on zellamall.com
5. Returns and Refunds
- Return Policy: We offer a 30-day return policy. To initiate a return, please refer to our Refunds & Returns Policy for detailed instructions and eligibility criteria.
6. Warranty
- Warranty: Our Knives are covered by a manufacturer's warranty. Please refer to the warranty information provided with your purchase for details on coverage and claims.
7. Product Information
- Product Descriptions: We make every effort to provide accurate and detailed product descriptions on our website. However, we do not guarantee the accuracy, completeness, or reliability of product information. If you have any questions or concerns about a product, please contact us for clarification before making a purchase.
8. Intellectual Property
- Copyright: All content on zellamall.com, including text, images, logos, and designs, is protected by copyright law. Reproduction or distribution of any content without our permission is prohibited.
9. Contact Us
If you have any questions or concerns about our Billing and Terms and Conditions or any other aspect of our website, please feel free to contact us. Our customer support team is here to assist you.